Terms & Conditions of Use

1. Definitions

In these Terms and Conditions, the following definitions apply:

• "Account" means the account you create when registering to use the Services.
• "App" means the Sokkai mobile application, available on iOS and Android, and any successor applications.
• "Company", "we", "us", or "our" means JAB Productions PTE. LTD., a company incorporated in Singapore (UEN: 202617203E), with its registered address at 160 Robinson Road, #14-04 Singapore Business Federation Centre, Singapore 068914.
• "Content" means all text, images, audio, video, data, software, and other material available through the Services.
• "Free Tier" means the no-charge version of the Services with limited functionality as described in Clause 7.
• "Intellectual Property Rights" means all patents, trade marks, service marks, copyrights, database rights, trade secrets, know-how, and other intellectual property rights.
• "Services" means the Sokkai mobile application, the sokkai.com website including all subdomains, and all related products, features, and services provided by the Company.
• "Subscription" means a paid plan granting access to premium features of the Services, as further described in Clause 6.
• "Terms" means these Terms and Conditions of Use, as amended from time to time.
• "User" or "you" means any individual who accesses or uses the Services.
• "User Content" means any data, text, information, or other material that you submit, upload, or transmit through the Services, including wellness data, workout logs, and messages sent to the AI wellness assistant.
• "Website" means the website accessible at www.sokkai.com and all associated subdomains.

2. Acceptance of Terms

By accessing or using the Services, you confirm that:

• you have read, understood, and agree to be bound by these Terms;
• you are of the minimum age required to use the Services in your jurisdiction (see Clause 3);
• you have the legal capacity to enter into a binding contract; and
• where you are using the Services on behalf of an organisation, you have the authority to bind that organisation to these Terms.

If you do not agree to these Terms, you must immediately cease using the Services.

These Terms should be read together with our Privacy Policy, which is incorporated by reference and forms part of this agreement.

3. Eligibility

To use the Services, you must:

• be at least 13 years of age;
• if you are located in the European Economic Area, the United Kingdom, or Canada, be at least 16 years of age, or have obtained verifiable parental or guardian consent;
• not be prohibited from using the Services under applicable laws; and
• not have had your Account previously terminated by the Company for breach of these Terms.

The Services are intended primarily for use by women, although the Company does not restrict access on the basis of gender identity. Features of the App are tailored to female physiology and hormonal wellness.

Users under the age of 18 may only use the Services with the consent of a parent or legal guardian. The parent or guardian accepts these Terms on behalf of the minor and is responsible for the minor's use of the Services.

4. Description of the Services

Sokkai is an AI-powered, all-in-one wellness platform. The Services currently include the following features:

4.1 Fitness Module

• AI-generated personalised daily workout plans based on your profile, goals, fitness level, and daily check-in data;
• exercise library with demonstration content;
• workout logging and progress tracking;
• cycle-phase adapted training recommendations; and
• rest and recovery recommendations.

4.2 Nutrition Module

• AI-generated personalised daily meal plans;
• cycle-synced nutritional guidance;
• calorie and macronutrient tracking;
• food database and recipe suggestions tailored to dietary preferences and restrictions; and
• hydration tracking and reminders.

4.3 Cycle and Wellness Tracking Module

• menstrual cycle logging, including period dates, flow, and symptoms;
• cycle phase prediction;
• hormonal wellness education content;
• daily wellness check-in (energy level, sleep, mood, symptoms); and
• wellness trend analysis and insights.

4.4 AI Wellness Information Assistant

• a conversational AI assistant that provides general wellness information;
• responses based on publicly available wellness information; and
• integration with your personal wellness profile to contextualise responses.

The AI wellness information assistant is an informational tool only. It does not provide medical advice, diagnosis, or treatment. See Clause 13 for further details.

4.5 Gym and Wellness Partner Integration

• integration with partner gym and wellness provider schedules and class information; and
• co-branded experiences available through partner distribution arrangements.

The Company reserves the right to modify, suspend, or discontinue any feature of the Services at any time, with or without notice, subject to Clause 21.

5. Account Registration

To access most features of the Services, you must create an Account. When registering, you agree to:

• provide accurate, current, and complete information;
• maintain and promptly update your account information to keep it accurate;
• keep your password secure and confidential;
• not share your account credentials with any third party; and
• notify us immediately at support@sokkai.com if you suspect any unauthorized access to your Account.

You are responsible for all activity that occurs under your Account. The Company will not be liable for any loss or damage arising from your failure to maintain the security of your Account.

The Company reserves the right to suspend or terminate any Account at its discretion, including where it reasonably suspects a breach of these Terms.

6. Subscriptions, Fees and Payment

6.1 Subscription Plans

The Services are offered under the following subscription tiers, subject to change in accordance with Clause 21:

• Free Tier: access to basic features of the Services; advertising may be displayed; and functionality is limited as described on the Website and in the App.
• Sokkai+ (Premium): full access to AI-generated personalised fitness and nutrition plans, all tracking modules, no advertising, and cycle-synced recommendations; charged at the rate displayed in the App or on the Website at the time of purchase.
• Sokkai Pro: all Sokkai+ features plus unlimited access to the AI wellness information assistant, advanced wellness analytics, and additional features as released; charged at the rate displayed in the App or on the Website at the time of purchase.

6.2 Billing and Payment

• Subscriptions are billed in advance on a monthly or annual basis, as selected by you at the time of purchase.
• Payment is processed through the applicable app store (Apple App Store or Google Play Store) or directly through our payment processor (Stripe) for web purchases.
• By providing payment details, you authorise the Company or the applicable payment processor to charge the applicable subscription fee.
• All fees are inclusive of any applicable taxes unless otherwise stated. Where the Company is required to collect taxes (including GST), these will be itemised separately.
• Subscriptions automatically renew at the end of each billing period unless cancelled in accordance with Clause 8.
• The Company reserves the right to change subscription pricing with reasonable advance notice as set out in Clause 21.

6.3 Failed Payments

If a payment fails, we will notify you and may suspend access to premium features until payment is resolved. You remain responsible for any outstanding amounts.

7. Free Tier and Trial Periods

The Free Tier is available to all registered users without charge and includes limited functionality. The Company may modify or discontinue the Free Tier at any time with reasonable notice.

The Company may, at its discretion, offer free trial periods for premium subscription tiers. The following conditions apply to any free trial:

• you must provide valid payment details to activate a free trial;
• unless you cancel before the end of the trial period, your Subscription will automatically commence and your payment method will be charged;
• the Company reserves the right to limit the number of free trials per user; and
• the specific terms of any free trial (duration, eligible plans, restrictions) will be communicated to you at the time of the offer.

8. Cancellation and Refunds

8.1 Cancellation

You may cancel your Subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to premium features until the end of the paid period.

To cancel your Subscription:

• for iOS users: through your Apple ID subscription settings;
• for Android users: through your Google Play subscription settings; and
• for web subscribers: through your Account settings at www.sokkai.com or by contacting support@sokkai.com.

8.2 Refunds

• Subscription fees are generally non-refundable except where required by applicable law.
• If you believe you are entitled to a refund, please contact support@sokkai.com within 14 days of the charge.
• For purchases made through the Apple App Store or Google Play Store, refund requests must be directed to Apple or Google respectively, as we do not control payments processed through those platforms.
• The Company may, at its sole discretion, issue refunds or credits in cases of technical error or exceptional circumstances.

8.3 Consumer Rights

Nothing in this Clause limits any statutory rights you may have under applicable consumer protection legislation in your jurisdiction.

9. Intellectual Property

9.1 Ownership

All Intellectual Property Rights in the Services, including the App, Website, software, algorithms, AI models, Content, designs, trade marks, and branding, are owned by or licensed to the Company. Nothing in these Terms transfers any Intellectual Property Rights to you.

9.2 Licence to Use

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable licence to:

• download, install, and use the App on a device that you own or control; and
• access and use the Services for your personal, non-commercial purposes.

This licence does not permit you to:

• copy, modify, distribute, sell, or lease any part of the Services;
• reverse engineer, decompile, or attempt to extract the source code of the App or any underlying software;
• use the Services to build a competing product or service;
• remove, alter, or obscure any proprietary notices or labels on the Services; or
• use any automated tool (including bots, scrapers, or crawlers) to access or extract data from the Services.

9.3 Feedback

If you submit feedback, suggestions, or ideas about the Services, you grant the Company a perpetual, irrevocable, worldwide, royalty-free licence to use that feedback without restriction or compensation to you.

10. User Content

10.1 Your Ownership

You retain ownership of any User Content you submit to the Services. By submitting User Content, you grant the Company a limited licence to use, store, process, and display your User Content solely for the purposes of providing and improving the Services.

10.2 Your Responsibility

You are solely responsible for all User Content you submit. You represent and warrant that:

• you own or have the right to submit your User Content;
• your User Content does not violate applicable law or infringe the rights of any third party; and
• your User Content is accurate to the best of your knowledge.

10.3 Wellness Data

You acknowledge that wellness data you enter into the Services (including cycle data, symptoms, conditions, and fitness data) is used to generate personalised recommendations. You are responsible for the accuracy of this data. Inaccurate data may result in less relevant recommendations.

10.4 Removal

The Company reserves the right to remove any User Content that violates these Terms or applicable law, without notice.

11. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

• use the Services in any manner that violates applicable law, regulation, or third-party rights;
• use the Services to distribute unsolicited commercial communications (spam);
• upload or transmit any content that is defamatory, obscene, harassing, threatening, or otherwise objectionable;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• attempt to gain unauthorised access to any part of the Services, servers, or databases;
• introduce any virus, malware, or other harmful code into the Services;
• use the Services to collect or harvest personal data about other users without their consent;
• use the Services for commercial purposes without the Company's prior written consent;
• interfere with or disrupt the integrity or performance of the Services; or
• circumvent any technical measures the Company uses to provide or protect the Services.

Breach of this Clause may result in immediate suspension or termination of your Account.

12. Health and Medical Disclaimer

You acknowledge and agree that:

• the fitness plans, nutrition plans, cycle insights, and wellness information provided through the Services are for general informational and wellness purposes only;
• you should consult a qualified medical doctor or healthcare professional before beginning any new exercise or nutrition programme, particularly if you have any pre-existing medical conditions, injuries, or health concerns;
• the Services are not a substitute for professional medical advice, and nothing within the Services should be construed as such;
• if you experience any pain, discomfort, or adverse effects while using the Services, you should stop immediately and seek medical advice;
• the Company does not accept responsibility for any injury, illness, or adverse health outcome arising from your use of the Services; and
• in a medical emergency, you should contact the relevant emergency services in your jurisdiction immediately.

13. AI-Generated Content

The Services incorporate artificial intelligence technology to generate personalised fitness plans, nutrition plans, wellness insights, and responses from the AI wellness information assistant. You acknowledge and agree that:

• AI-generated content is produced automatically based on data you provide and may not account for all individual circumstances;
• AI-generated content is not reviewed by a medical professional before being delivered to you, unless specifically stated;
• the accuracy, completeness, and appropriateness of AI-generated content cannot be guaranteed;
• AI-generated content should not be relied upon as the sole basis for any health, fitness, or medical decision;
• the AI wellness information assistant may occasionally produce inaccurate, incomplete, or outdated information; and
• the Company is not liable for any decisions you make in reliance on AI-generated content.

The Company takes reasonable steps to implement safety guardrails in its AI systems, including measures to avoid recommending exercises contraindicated for disclosed medical conditions and to include wellness disclaimers on AI outputs. However, these measures do not eliminate the possibility of error.

14. Third-Party Services and Links

The Services may integrate with, link to, or depend upon third-party services, including but not limited to Apple HealthKit, Google Health Connect, and third-party payment processors. You acknowledge that:

• your use of third-party services is subject to the terms and privacy policies of those third parties;
• the Company is not responsible for the availability, accuracy, or content of third-party services;
• the Company does not endorse any third-party products, services, or websites referenced within the Services; and
• the Company will not be liable for any loss or damage arising from your use of third-party services.

15. Gym and Wellness Partner Integrations

The Company may offer the Services in partnership with gyms, fitness studios, and wellness organisations. Where you access the Services through a partner:

• the partner may provide certain information to the Company solely to verify your access to the Services;
• the Company will never share your wellness data with any partner;
• your relationship with the partner is governed by the partner's own terms and conditions; and
• the Company is not responsible for the acts or omissions of any partner.

16. Privacy and Data Protection

The collection, use, and processing of your personal data in connection with the Services is governed by our Privacy Policy, which is available at www.sokkai.com/privacy and within the App. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

The Company is incorporated in Singapore and complies with the Singapore Personal Data Protection Act 2012 (PDPA) and applicable global data protection standards including the GDPR.

17. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, the Company disclaims all warranties, express or implied, including:

• warranties of merchantability, fitness for a particular purpose, and non-infringement;
• warranties that the Services will be uninterrupted, error-free, or free from viruses or other harmful components;
• warranties as to the accuracy, completeness, or reliability of any Content or AI-generated output; and
• warranties that the Services will meet your specific requirements.

Some jurisdictions do not permit the exclusion of certain implied warranties. In such jurisdictions, the above exclusions apply only to the extent permitted by law.

18. Limitation of Liability

To the maximum extent permitted by applicable law:

• the Company's total aggregate liability to you in connection with these Terms or your use of the Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of: (a) the total amount you paid to the Company in the 12 months preceding the claim; or (b) SGD 100;
• the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, personal injury, or property damage, arising out of or in connection with your use of the Services; and
• the Company shall not be liable for any loss or damage arising from your reliance on AI-generated content, your failure to follow safe exercise practices, or your failure to seek appropriate medical advice.

Nothing in these Terms excludes or limits the Company's liability for: (a) death or personal injury caused by the Company's negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under applicable law.

19. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• your use of the Services;
• your breach of these Terms;
• your User Content; or
• your violation of any applicable law or the rights of any third party.

20. Termination

20.1 Termination by You

You may terminate your Account and these Terms at any time by deleting your Account through the App settings or by contacting support@sokkai.com. Termination does not entitle you to a refund of any prepaid Subscription fees except as set out in Clause 8.

20.2 Termination by the Company

The Company may suspend or terminate your Account and access to the Services immediately and without notice if:

• you breach any provision of these Terms;
• the Company is required to do so by applicable law or a government authority;
• continued provision of the Services to you is no longer commercially viable; or
• you provide false, misleading, or inaccurate information during registration.

20.3 Effect of Termination

Upon termination:

• your licence to use the Services is immediately revoked;
• you must cease all use of the Services and delete any downloaded copies of the App;
• the Company will handle your personal data in accordance with its Privacy Policy and applicable law; and
• Clauses 9, 12, 17, 18, 19, 22, and 23 shall survive termination.

21. Changes to the Services and These Terms

21.1 Changes to the Services

The Company reserves the right to modify, suspend, or discontinue any aspect of the Services at any time. Where changes materially affect your use of the Services, the Company will provide reasonable advance notice.

21.2 Changes to These Terms

The Company may update these Terms from time to time. If we make material changes, we will notify you by:

• sending an email to the address associated with your Account; and
• displaying a prominent notice in the App.

Material changes will take effect no sooner than 30 days after notice is provided, unless required by law. Your continued use of the Services after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Services and may cancel your Subscription in accordance with Clause 8.

21.3 Changes to Pricing

The Company will provide at least 30 days' notice of any increase in Subscription pricing. Price changes will take effect at the start of your next billing period following the notice period.

22. Governing Law and Dispute Resolution

22.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

22.2 Dispute Resolution

In the event of any dispute arising out of or in connection with these Terms or the Services, the parties agree to first attempt to resolve the matter through good faith negotiation. If the dispute cannot be resolved by negotiation within 30 days, either party may refer the matter to mediation administered by the Singapore Mediation Centre before commencing legal proceedings.

22.3 Jurisdiction

Subject to Clause 22.2, the parties submit to the exclusive jurisdiction of the courts of Singapore. If you are a consumer, you may also have the right to bring proceedings in the courts of your country of residence where required by applicable consumer protection law.

22.4 Consumer Rights

Nothing in this Clause affects any statutory rights you may have as a consumer under applicable law in your jurisdiction.

23. General Provisions

23.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies or notices incorporated by reference, constitute the entire agreement between you and the Company in relation to the Services and supersede all prior agreements and understandings.

23.2 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable. The remaining provisions shall continue in full force and effect.

23.3 Waiver

No failure or delay by the Company in exercising any right under these Terms shall constitute a waiver of that right.

23.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without the Company's prior written consent. The Company may assign its rights and obligations under these Terms to any affiliate, successor, or acquirer without your consent, provided that the assignee assumes all obligations under these Terms.

23.5 Force Majeure

The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, pandemics, governmental actions, failure of third-party infrastructure, or internet outages.

23.6 Language

These Terms are written in English. If they are translated into another language, the English version shall prevail in the event of any conflict.

23.7 No Third-Party Beneficiaries

These Terms do not create any rights enforceable by third parties.

24. Contact Us

If you have any questions about these Terms, please contact us: